07-18-2022 08:58 AM
I recently (July 2022) bought a new Chromecast and could not set it up using my Pixel phone running the latest Google Home software. It kept telling that the device needed to be activated and sending me to a help page to download some Google Device Utility app which I couldn't find.
I eventually solved this problem by just setting it up from an iPhone.
07-18-2022 11:33 AM
Hi there,
This is something that the Nest team are aware of and depending on where you live the official instructions can be different.
Blog post:
https://www.googlenestcommunity.com/t5/Blog/Heads-Up-Device-Activation/ba-p/176077
Happy to hear that you managed to set up your Chromecast with a different device.
07-20-2022 12:00 PM
Hi folks,
I appreciate your help, Cathal_S.
Nomad, it's us again — do you still have other questions and concerns?
Regards,
Jennifer
07-20-2022 12:53 PM
No, thanks.
07-20-2022 01:03 PM
Hello Nomad,
Got it. Since you don't have any more questions and concerns, I'll go ahead and lock this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Best,
Jennifer