Chromecast no code on TV

[AlanLG]

I have moved recently, and I am trying to setup a 1st generation Chromecast on another TV. I have verified HDMI input and I have reset the Chromecast. Google will find the device, but the TV does not display the generated code.

TV is displaying "No Signal"

I have tried all 3 HDMI inputs with the same result. During one attempt the TV did display "Chromecast..." momentarily at bottom center of screen.

I have 2 Chromecast devices and both will not display code.

[Mlabrador]

Hi AlanLG, 

Thanks for posting in the Community. Let's sort this out. 

Do you have other TV devices that we can try to set up the Chromecast? Also, are these 2 devices that you have are the 1st generation Chromecast? 

Best, 

Nikki 

[JenniferV]

Hey there,

Thanks for the help here, Nikki!

AlanLG, how's it going? Do you still need help? If so, could you tell us the status of the LED on your Chromecast 1st Gen devices? Please try the additional steps below:

1. Power off the TV > unplug the TV and Chromecast from their:
   1. Power source
   2. HDMI connection
2. Wait one minute > plug the TV and Chromecast to the power source > wait 30 seconds.
3. Power on the TV > connect the Chromecast device into the TV’s HDMI port.
4. Tune the TV to the same HDMI input where the Chromecast is plugged in.

If the issue persists, perform another factory reset on your devices. Here's a guide: How to factory reset your Chromecast.

Thanks,

Jennifer

[JenniferV]

Hello AlanLG,

Just checking in to make sure that you've seen our response. Please let us know if you still need help or if you have other questions or concerns as we will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.

Regards,

Jennifer