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Chromecast not connecting

Tarshybear23
Community Member

Hi i recently got a new modem and have tried to reset my chromecast i get as far as being connected then it comes up with couldnt communicate with chromecast i have tried everything to get it working but to no avail 

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Tarshybear23, 

I'm sorry to hear that your Chromecast is having some connection issues! I know networking problems can be tricky, so I'd be happy to help you out. First, I would recommend that you try the troubleshooting steps listed in this article.


Let me know if the error persists, or you run into any more issues while troubleshooting. I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey Tarshybear23,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran