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Chromecast - not prompting for a password on shared wifi

daviddtech
Community Member

Hi there, 

I've used my 2nd gen Chromecast on many different devices across different countries. 

I'm currently trying to set it up in a hotel room on the hotel's WiFi. 

 

Everything works correctly until the very final step where it is attempting to connect with the hotel WiFi. It's at this point it says connection can not be made, but it never prompts me for the password? This strikes me as strange as I'm always asked for the WiFi password. Any way around this? 

1 Recommended Answer

MatthewM
Product Expert Alumni
Product Expert Alumni

Hi David,

 

Sometimes hotels use captive portal logins which send you to a 'welcome page' to log in. You would notice that when connecting your phone prompts or directs you to a local page asking for login details/room details.

If this is the case, Chromecast won't support it. If not, let me know.

The easiest way to get around this is to use a personal hotspot from another device.

 

Hope this helps

Matthew M

Product Expert Alumni

Matthew M
Silver Product Expert

View Recommended Answer in original post

4 REPLIES 4

MatthewM
Product Expert Alumni
Product Expert Alumni

Hi David,

 

Sometimes hotels use captive portal logins which send you to a 'welcome page' to log in. You would notice that when connecting your phone prompts or directs you to a local page asking for login details/room details.

If this is the case, Chromecast won't support it. If not, let me know.

The easiest way to get around this is to use a personal hotspot from another device.

 

Hope this helps

Matthew M

Product Expert Alumni

Matthew M
Silver Product Expert

Juni
Community Specialist
Community Specialist

Hi everyone,

 

Thanks for the help @MatthewM.

 

@daviddtech, were you able to try the steps provided by MatthewM? 

 

Looking forward for your response.

 

Best,

Juni

Juni
Community Specialist
Community Specialist

Hi daviddtech,

 

Buzzing in — do you still need our help? Don't hesitate to reach back if you do.
 

Thanks,

Juni

Jeran
Community Specialist
Community Specialist

Hey daviddtech,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran