cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Chromecast only streams stereo PCM

Kirkcrn
Community Member

I have a Sonos Arc connected to HD fury arcana, and whether I am streaming Tidal, Apple music, for Spotify, even when the song titles specifically states ultra HD, Master, Dolby 5.1, etc my Sonos app shows only stereo PCM being cast. Arcana shows 2.0 stereo for output. 

1 Recommended Answer

JenniferV
Community Specialist
Community Specialist

Hi Kirkcrn,

 

Thanks for reaching out. Quick questions: does your Sonos Arc have a built-in Chromecast, or do you have a separate Chromecast device that is connected to it? Also, is your HD fury Arcana connected to your TV? 

 

I'll look forward to your response.

 

Thanks,

Jennifer

View Recommended Answer in original post

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hi Kirkcrn,

 

Thanks for reaching out. Quick questions: does your Sonos Arc have a built-in Chromecast, or do you have a separate Chromecast device that is connected to it? Also, is your HD fury Arcana connected to your TV? 

 

I'll look forward to your response.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi there,

 

It's me again. How's it going? Still need help?

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey Kirkcrn,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer