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Chromecast set up

GemStar77
Community Member

Why cant i get i to google home? A small screen pops up says so something bout administrator? Ive never seen this b4. I cant get into the home app

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hello GemStar77,

 

Thanks for reaching out. Let's sort this out.

 

Quick questions: what type of Chromecast device do you have? Are you using a G Suite or Google Workspace account in setting up your Chromecast? if yes, please use a regular Google Account and check if you will be getting the same issue. Reinstalling the Google Home app and rebooting your mobile phone might also help.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

It's me again. I want to make sure you're all good — how did the steps go?


Regards,

Jennifer

Azarco
Community Specialist
Community Specialist

Hi GemStar77,

 

We want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 


Best,

Alex