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Chromecast turning TV off every 30 minutes

gmm6797
Community Member

I just installed this and configured it yesterday. Every 30 minutes, my Samsung TV is now getting turned off. The Chromecast is the only new change.
The Chromecast is installed into a Yamaha stereo.
I "forget" the options for the Chromecast remote to control the TV, but nothing has changed, still 30 minutes then the TV is off.
With Chromecast unplugged, no more problems.
Any guess what option or setting is turning the TV off even when the Chromecast is not in use, and I am just watching over the air HD TV with rabbit-ears?

1 Recommended Answer

JenniferV
Community Specialist
Community Specialist

Hello gmm6797,

 

Understood. Could you please go to the Chromecast with Google TV settings and check the Energy saver option? With this feature, you can manage when you want your Chromecast to time out. The default is at 30 minutes, although you can also opt out of this setting and choose Never

 

To manage the Energy saver, check the steps below:

 

  1. Go to Settings.
  2. Select System.
  3. Select Energy saver.
  4. From there, you can choose how long it takes for your TV to time out or turn off your display.

Let me know if that helps.

 

Thanks,

Jennifer

View Recommended Answer in original post

14 REPLIES 14

kiltguy2112
Silver Product Expert
Silver Product Expert

Give this a look and see if it helps.

https://www.youtube.com/watch?v=Dery1Z9VE0w&t=45s

Jeran
Community Specialist
Community Specialist

Thank you for helping out on this thread, kiltguy2112!

Hey there gmm6797,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Thanks for the help, kiltguy2112 and Jeran.

 

gmm6797, it's us again. We want to check if you still need help. Feel free to let us know if you do.

 

Regards,

Jennifer

Hi JenniferV,
Sorry for the delay, I did watch the video and checked my connectivity and HDMI versioning and my Receiver is an older model with no specifications for differences in the HDMI standard. It worked seamless with the original Google Chromsetick, I was just looking to upgrade to the newer model for more options and choices.
I am still seeing the same issue with my Samsung LED TV turning off every 30 minutes if the current version of the Chromestick is plugged in.
Thanks,
Greg

JenniferV
Community Specialist
Community Specialist

Hello gmm6797,

 

Understood. Could you please go to the Chromecast with Google TV settings and check the Energy saver option? With this feature, you can manage when you want your Chromecast to time out. The default is at 30 minutes, although you can also opt out of this setting and choose Never

 

To manage the Energy saver, check the steps below:

 

  1. Go to Settings.
  2. Select System.
  3. Select Energy saver.
  4. From there, you can choose how long it takes for your TV to time out or turn off your display.

Let me know if that helps.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Have you tried the suggested steps above? If yes, how was it?

 

Regards,

Jennifer

Jennifer - Sorry, not yet, I am traveling for the holidays and will be home this coming week - Greg

JenniferV
Community Specialist
Community Specialist

Hey gmm6797,

 

Got it. I'll keep this thread open and wait for your update — no rush!

 

Best,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello gmm6797,

 

It's me again. I don't want to be a nudge but I'd like to check if you were able to try the suggested steps. Feel free to reach back if you still need help.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi gmm6797,

 

I haven't heard from you in a while so I’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer

This fixed my issue. thank you (not sure how I could not find this on my own, def user error)

JenniferV
Community Specialist
Community Specialist

Hi gmm6797,

 

Sweet! Happy to hear that the steps I've shared resolved your issue. Let me know if you still have questions and concerns otherwise, I'll be locking this thread after 24 hours.

 

Cheers,

Jennifer

gmm6797
Community Member

I will be home and test tonight

JenniferV
Community Specialist
Community Specialist

Hey gmm6797,

 

Sure thing — take your time. Keep me posted!

 

Best,

Jennifer