Chromecast w Google TV frame rate stutter

[salputrid]

This happens across all apps some more than others.

I am using the Google TV interface.

This was not an issue with the Chromecast 3rd gen when I cast from my iphone.

[L0L0]

So all app need to follow Netflix?

Have you try ?

https://www.androidpolice.com/netflix-google-tv-frame-rate-matching/

[claridagio]

Yes. Netflix now works with non-seamless frame rate matching and all other apps need to follow suit. 

[oilfan77]

But, without HDR, on mine.  However, there's a 60 MB update available now.   Currently updating, Canada.

[L0L0]

Netflix is now ok

Look for information for Disney or prime but nothing.... 

i can buy fire stick but it only ok with prime, not Disney, the best way is other company follow the Netflix example and active matching frame rate on Android tv 12

[Arken]

Maybe we should spam disney hbo and all the others . To enable matchning framrate .

[L0L0]

Have ask on Disney if it’s on the roadmap, no answer....poor little user.

[L0L0]

Finally, we see the problem is not on google side?

Since frame rate matching add on Netflix, I hope the same for Disney ou Prime but nothing comes.... any information ?

[MiloM]

Well, the issue it is on Google side but happens only in the applications that don't have the "frame rate sync" feature enabled.

The update in the applications make the issue disappear (by enabling frame rate sync) but the Chromecast should work with applications without that feature also (just like before de OS 12 update).

[BizzyM]

For me, the problem is intermittent.  I was watching MI:6 last night on Paramount and the first 15-20 minutes, everything was fine.  Then it started jittering starting part way in the bathroom fight.  Not long after, it was fine for the rest of the movie.   It seems to me to be a processing. issue.

[BK]

Yes this is what I thought too. But I have had nill issues with Netflix since they updated the app to include frame rate matching. Other apps still have stuttering from time to time. It’s like the CCWGTV is trying to compensate for the lack of frame rate matching via and can’t keep up in high detail/busy scenes. 

[Beerzilla]

Same issue here. The 4k version of this is terrible. The amount of stutter is absolutely awful. The native apps on my TV have zero issues with this, they play nice and smooth. The Google TV 4k is a waste of money. This is what happens when a corporation gets too big. They no longer care about the end user. 

[L0L0]

Yes, and i dont understand all very good review on all media (review get hight score). 

[stan4695]

I have to say that I've been switching to Mi TV Stick 4k a while ago, but I am facing the same problem. From what I read on RTINGS the TV should be able to remove judder from 60hz sources like media players, and not much TVs can do this. You can find more about judder here: https://www.rtings.com/tv/tests/motion/24p

[Peter15]

I had This problem on our Google TV. I read somewhere that i could be the power adapter. so i tried switching the adaptor with the one from our gen 3 and it worked! No more studder in the picture

[Arken]

Hmmm . How many watts is the 3rd adapter on ? 

[cgtvdude]

I have a 100W power/ ethernet adapter and still have this problem.

[Alexrelexer]

I have all the chromecasts till v3 and lately I bought the Chromecast with Google TV 4K as a nice upgrade, unfortunately I have stutters too. It is in 1080P mode and have stutters with most of the apps. Frame rate isn't fluently like it used to be.

[Repli]

Try fix surround, it works witch me

[Kadius]

We are close to one year anniversary of this issue that's a good moment for Google to fix this issue.

[Sharp_Stone]

Didn't had any issues until recently. Most noticeable with F1 TV for me.... Also my Chrome TV is in an open place, through a 2012 Sony receiver.

[mortz]

Hi all,

The issue is down to codec rendering by the Chromecast for both HD and 4k, i went through everything in this forum and by the end of it after re-encoding a .ts file to .mkv or .mp4 (lossless) the issue disappears when streaming the exact same content to the Chromecast.

For info i have a ubiquiti gigiabit cabled and wireless network, tested in multiple locations across different tv's over wired and wireless both 2.4ghz and 5ghz.

This seems isolated to android 12 as well, as i have a projector with android tv, where the issue doesnt happen on a newer version of android, so i've reported the specifics to Google and requested a fix, but ultimately it's looking like the only way they can fix it is to repair codec rendering for android 12 or roll out an update to android 14 for Chromecast HD and Chromecast 4k.

Upon reporting google requested capture of device diagnostics which they took so hopefully this means they're acting on the feedback, will reply if i hear anything or receive and update.

[pendragon]

I'm using Plex with 1080p and 4K and don't have the issue there at all. It's only on streaming platforms like Netflix etc. By the way, I noticed that Netflix is actually using the chromecast auto framerate option now. I even got a message about it in the app. I hope others will follow soon. 

[mortz]

I too am using Plex, anything with h264/5 aac audio etc is fine in plex no issues, only .ts format gives me the issue which is the recording from a hdhomerun or a xti 4134 Vbox though as soon as you convert the file to mkv or mp4 stutter disappears.

[mortz]

Nice to see Google taking things seriously not even an acknowledgement.

[mortz]

Further to my previous entries, seem as Google don't take customer service seriously, i believe i have a solution for Plex .ts streams at least.

It requires a DLNA user profile which forces transcode of .ts streams to use h264 encoding and Opus audio codec. 

I will write this as soon as i can and share if successful.

[mortz]

Current work around for Plex whilst i wrap my head around DLNA, but if you start the video and then select playback settings and change to "3MB/s Medium 720p" you can at least watch without stutter as it forces transcode. Yes its not direct play and lessens the quality slightly but at least it's watchable without stutter.

Once i have a DLNA profile created that will apply a permanent fix, but from what i can see Plex does x264 to x264 for video so it may be that only the audio codec is the source of the issue but i'll test.

If it does turn out to be just audio rather than audio and video this will be good news, as i should be able to get video to direct stream and audio to transcode meaning virtually no reduction in video quality and more aligned with direct play.

Hope this helps.

[Ejessen]

There is no need for this. Just change the display settings to 24hz on the Chromecast before playing the movie. No quality loss or anything. It will handle anything you throw at it. Tested on Plex and jellyfin. Has been working flawlessly. 

[mortz]

In short wrong....

Read the content next time. This has been thoroughly benchmarked under different testing environments, connection methods, tv's and formats. 

Changing refresh rates, resolution etc makes no difference.

[Ejessen]

LoL... ok champ... guess I'm just the lucky one.. 🙄🤦🏻‍♂️. 

Why don't YOU go back and look at the content. Including mine and you can see what I went thru regarding all this and the solve until there's a permanent fix. Physically changing the refresh rate to 24 Hertz in the Chromecast does solve the issue across all streaming and media server platforms. I've had absolutely zero stutter or issues implementing that method for months now. But , you do you. 🤷🏻‍♂️😉

[mortz]

Unlike you i looked at every single post on the thread and tried everything. But yeah i will do me, just trying to stop the spread of misinformation from google fan boys trying to boost company rep for a broken product that they can't be bothered to fix.

People on here can make up their own minds, but coming in and touting something from a year ago that's inaccurate, that's not helpful to anyone.

[Ejessen]

😂😂

If that were true you would have seen all mine documenting my issue, frustration, and eventually the solve. 

I spent months and months pulling my hair out over the stutter issue, thinking it was my tv, thinking it was Plex/jellyfin, changing settings on stuff all over the place with no avail. 

Finally came across that it was a issue that the Chromecast auto frame rate matching does not work. HOWEVER, once manually changing it to 24hz. PROBLEM SOLVED. Zero stutter. Once returning to normal TV the setting needs to be changed back to 60 or live normal TV will stutter. 

It's far from an optimal fix, but, a fix none the less. And I'm far from a "Google fanboy" especially with this issue. 

But I can say that for months now I have watched countless hours of 4k, DV, HDR, UHD, streamed, and media server content without a single frame skip or stutter. 

It's also been a solve for friends of mine that had the issue as well. But I guess it's all in our heads. 🙄

In order to spread misinformation, the information needs to be wrong. Which it is not in this case. I'm sorry it didn't work in your case, but, that doesn't discount those it has worked for. 

I'd be more than willing to have you over to check it out for yourself. I'm in AZ. Let me know. 😉

[mortz]

re-tested two tvs, two different Chromecasts, two different videos of .ts format with aac_latm... same result so no.

[mortz]

Also 4k, 1080p mkv, mp4 etc all plays fine through plex it's just one file format i have the issue with which is essentially anything dvr recorded, but as i say, rencode the file from .ts to .mkv/mp4 and problem disappears.

[Ejessen]

No for YOU. As stated now 3 times. I have thrown all sorts of formats etc at it thru media servers and otherwise without issue. If I set it back to 60 and run it again... stutter. Change to 24. Smooth as butter. Maybe you messed up your Plex settings toying with it. Not saying you did or didn't, but, there's plenty of people not having an issue when manually changing the refresh rate to stay locked. 

[mortz]

I can promise you there is nothing wrong with my plex (plex pass member from the early days with lifetime membership) Also used jellyfin, media portal, emby and even windows media center from back in the day. I'll try and film it and stick it on a google drive or something if i get time.

But again as i've said this has been tested on multiple networks, devices  media servers, Chromecasts and TV's and the only thing at fault is the Chromecasts inability to play the codec, works fine on android tv projector, phones etc.

[Ejessen]

You don't need to prove anything to me... 

I never once said I doubted your issue. 

Unlike you on the other hand who has said that mine didn't work properly. 

All I was saying was that setting fixed my issue 100% across all formats, codecs, video types and streaming types. I have yet to throw something at it that it has not handled perfectly. 

If I manually set it back to 60 all problems return. 

And the same goes for many friends of mine that were suffering from the same thing. 

It's unfortunate you seem to still be struggling, but, there is no " me not believing you" here. 

[TonyMy01]

Unfortunately 24fps is only a solution for movies, it is a terrible thing for source material at higher rates such as sport. 

[Ejessen]

Correct. For content like that I switch back to 60. 

[TonyMy01]

For me, the issue isn't about micro stutters where frame rates mismatch, as our broadcaster, streamer and standards here for sport are 50fps, the issue seems more about memory or CPU usage on a long uptime Chromecast causes large hesitations, particularly during large scene charges such as camera panning which happens very often in motorsport.  Restart the device, and it is perfect again until the next day.  My previous Chromecast was microUSB and could be powered by the TV so it was getting regularly switched off, this one is powered by the USB-C wall supply and so always stays on. 

Consistent microstutters would be bearable, you NTSC people lived with it for decades with 3:2 pull-down for movie material at 60 fields per second.  But having random jerkiness depending on material watched is terrible. 

[BK]

I think you are right about this. The frame rate mismatch issue combined with this makes for a truly terrible experience. As everyone notes, there are workarounds but they are frustrating. The Tizen system on my Samsung TV is, sadly, the way I watch most content these days.