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Chromecast will not work

Jbare92
Community Member

New home/new internet and Chromecast will not activate. I keep getting "could not communicate with Chromecast". I've done a reset on the Chromecast and I've unplugged it and plugged it back in. Same error message. 

2 Recommended AnswerS

Jbare92
Community Member

Well my wife tried from her iPhone and it immediately worked with no issues. That's frustrating because I have a Google phone so I'd imagine a Google device would work best with it. 

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Ashepherdson
Platinum Product Expert
Platinum Product Expert

Could just be a connection issue with your phone that a reboot would fix .. give that a try before writing it off !

View Recommended Answer in original post

4 REPLIES 4

Jbare92
Community Member

Well my wife tried from her iPhone and it immediately worked with no issues. That's frustrating because I have a Google phone so I'd imagine a Google device would work best with it. 

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Could just be a connection issue with your phone that a reboot would fix .. give that a try before writing it off !

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Jbare92, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Ashepherdson!

Best regards,
Jeran