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Chromecast with Google TV 4k needs to be restarted/ power cycled daily

MrMatt
Community Member

For several months Chromecast with Google TV 4k does not output anything every day when we turn on the TV.  Have tried multiple HDMI ports and have factory reset the chromecast 3+ times with fixes it for a couple days but keeps reoccurring. 

 

We need to pull the power cable to get it to restart and then it works fine for the evening.. until the next day when we need to repeat the process. 

 

Device still shows in home app despite no tv output.   Other Chromecast w/ Google TVs work fine in the house (but they are non-4k) 

 

Sounds like the same/simmilar issue as 
https://www.googlenestcommunity.com/t5/Chromecast/Constantly-having-to-restart-Chromecast/m-p/463072
and

https://www.googlenestcommunity.com/t5/Chromecast/Chromecast-with-GoogleTV-constantly-has-to-be-rest... 

3 REPLIES 3

Kimy
Community Specialist
Community Specialist

Hi MrMatt,

 

Thanks for posting and for being a step ahead of us. Since the steps didn't work on your end, we'd be happy to take a look into this for you. Please fill out this form with all the needed information and let me know once it’s done.

 

Thanks,

Kimy

MrMatt
Community Member

Form completed. Thanks @Kimy 

Kimy
Community Specialist
Community Specialist

Hello MrMatt,

 

We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Let us know if there’s anything else we can help you with.

 

Thanks,

Kimy