2 weeks ago
Hi, I've got my Chromecast for a week now and since the secknd day I have to power off the Chromecast and start it again in order to show the image on my TV. I've already tried to reset it to default 3 times and configure all over, but even after, I've got same issue. In addition, Chromecast is visible in Google Home app on my Android smartphone. Please advise
a week ago
Hi michalwilk,
Thanks for reaching out. Sorry to hear you're having trouble with your Chromecast with Google TV. Could you tell me what type of TV it's connected to? Have you tried a different HDMI cable? Does the Chromecast also have no sound, or is it just the image?
Here are some things you can try:
To learn more about this you can see the following information: TV has no signal or only shows a black screen. Let me know how it goes.
Sincerely,
Jonathan
a week ago
Try a different HDMI Cable? It's a Chromecast!
Like I mention in first post, I've already reset it 3 times to default so the latest update was automatically installed while configuring.
Furthermore I've tried with 2 more TV (initial Philips 4K 55" 2019, Samsung 4K 42" 2022 and Samsung 4K 55" 2015 on all HDMI inputs (10 in total) and video grabber.
Every single day since, I bought this, I have to power it off and on to see an image on a screen.
a week ago
Hi michalwilk,
Thanks for posting. Sothanks for posting. Sorry to hear the previous troubleshooting steps haven't resolved the issue with your Chromecast.
My team would like to know more about this behavior. When you get a chance, please fill out this form. Someone from my team will reach out to you soon with more updates on this issue.
I really appreciate your effort trying to resolve this issue. Feel free to reply to this post if you have any further questions.
Regards,
Jonathan
Friday - last edited Friday
I have the same problem. I've had my GCWTV 4k for over 3 years and this just started a month or two ago. Apparently it's a well-known issue, I tried to post here but it's been closed no solution, https://www.googlenestcommunity.com/t5/Chromecast/Chromecast-with-Google-TV-needs-to-be-unplugged-da....
I've tried everything as well different TV, different input different power supply, and factory reset. Still doing it. System update says it's on the latest update.
Saturday
Hey Everyone.
Thanks for posting. I really appreciate everyone's efforts in trying to resolve this issue.
Gullzway, if you haven't already, please fill out this form too. My team will look into your case. Please let me know when you’re finished. We’ll have someone reach out to you via email from there
If you have any questions or concerns in the future, feel free to reply to this post.
Sincerely,
Jonathan
Saturday
Thanks, I just filled the form out.
Saturday
Mine has been filled as well. Waiting for a contract back from your team