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Chromecast with Google TV: can't access to settings if no account

Cyanat
Community Member

On my Chromecast with Google TV (HD), if I remove my account, I can't access anymore to settings.

See picture below:

IMG_20230621_1010552.jpg

Cog icon is here, but if I use "Up arrow", my curor disappears, so I can't access to settings.

If an account is given, panel "Add account" disappears, so I have button Screensaver and Wi-Fi just below cog icon.

When my cursor is on Screensaver and use "Up arrow", the problem is the same, my cursor disappears.

When my cursor is on Wi-Fi and use "Up arrow", cog icon is selected.

It seems there is a problem of spatial navigation. Is there a workaround?

5 REPLIES 5

MagicAndre1981
Product Expert Alumni
Product Expert Alumni

I see you have developer options activated, so connect to the Chromecast via adb and try to lauch the seetings app via ADB command from a laptop/PC:

adb connect IP:5555

adb shell am start -a android.settings.SETTINGS

adb disconnect IP:5555

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

Alex_S
Community Specialist
Community Specialist

Hi everyone,
 

Thanks for the help here, @MagicAndre1981.
 

@Cyanat, I'm jumping in to ensure everything is good here. Have you seen MagicAndre1981’s response? Let us know of the answers so we could take a closer look at them.


Best,
Alex

Cyanat
Community Member

Yes, in fact I have resetted the chromecast. Even if I have done the same configuration, (enable dev mode with usb debugging and other options), the problem did not reappers.

Juni
Community Specialist
Community Specialist

Hi there,

 

I’m glad it’s resolved now. I’ll keep this thread open for one more day. If you need further help, let me know.
 

Best,

Juni