02-20-2024 03:35 AM
Hi Team,
I've looked at this issue and the suggested options do not work for us. Since we are using the latest Chromecast with Google TV device we've noticed that Netflix won't autoplay to the next episode. It's important to mention that this issue only happen with the Netflix app, not with other apps where autoplay works very well (like the Disney app). We cast from our phones (Android), we've tried resetting the apps on both phones, also resetting multiple times the Chromecast device, none of this works unfortunately. So, apparently something related to the Netflix app on the device itself (Chromecast with Google TV) seems to be the issue as we've also tried to play from the device (without casting, using the remote control this time) and autoplay won't work.
It goes without saying that all autoplay options are perfectly configured in all Netflix profiles we have, so this is also not the issue.
Shall you need additional information please let me know, and thanks in advance.
Roberto.
02-20-2024 10:46 PM
Google Please fix this Hulu doesn't auto play either it really is awful
03-19-2024 05:58 PM
Hi everyone,
I apologize for the inconvenience that you are having while trying to look at your favorite movie/series.
I'm going to help you with some troubleshooting steps that you can do to fix the problem.
- You need to reboot the Chromecast.
- Delete and install the NETFLIX app.
- If for some reason the problem is still there you need to do a factory reset of the Chromecast.
By following this link you will be able to perform the factory reset on your Chromecast.
Regards,
Mario.