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Chromecast with google tv

Shadowood
Community Member

I lost my remote in a fire recently. tried connecting with my iPhone using Google TV app and it wouldn't connect. i reset the chromecast and now can't see the device to pair with on my iPhone using the Google TV app.

 

What can i do, as its difficult for me to get just the replacement remote

6 REPLIES 6

JenniferV
Community Specialist
Community Specialist

Hi Shadowood,

 

Thanks for reaching out. To confirm, are you re-setting up the Chromecast using your iPhone as a virtual remote? If yes, I'm afraid the setup only relies on the Chromecast Voice Remote. You can check from the Google Store to purchase a Chromecast Voice Remote and use it to set up your Chromecast with Google TV. Check here.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

It's me again. How's it going? Still need help?


Thanks,

Jennifer

Hi Jennifer,

 

I still do. Google doesn't ship to my country, but yet runs an office in my country

JenniferV
Community Specialist
Community Specialist

Hi Shadowood,

 

Thanks for getting back to us. May I know what country you are in? Have you tried to check in the Google Store website link I've provided if your country is available on the list? If not, you may try to visit other stores that may sell this.

 

Thanks,

Jennifer

 

JenniferV
Community Specialist
Community Specialist

Hello there,

 

I wanted to check if you still need help. Feel free to let me know if you do.

 

Thanks,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey Shadowood,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran