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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 2430 Views
  • 16 replies
  • 2 kudos

Stopped casting discovery+

I think its the 1st generation... its not the circle one it looks like a thumb drive...So, my chromcast in my basement stopped casting discover plus. All the other stuff I cast works fine (youtube, Disney, Hulu, Netflix etc) from all devices except d...

Seabear by Community Member
  • 6963 Views
  • 13 replies
  • 0 kudos

Chromecast not connecting

Everything was fine until the internet company changed the moden. Since then I can not connect.It starts, I can see the number of the chromecast, and then says that is not possible.I turned off every thing, the home app is updated.Thank you for any s...

Anonymous by Not applicable
  • 840 Views
  • 3 replies
  • 1 kudos

Impossible to install chromecast

Hello,I have been trying to set up a new chromecast with no luck.Chromecast is physically plugged to the TV via HDMI, and to the power outlet via USB cable.To begin with, LED is lighted up solid blue. I have not found this LED colour anywhere, so it'...

cortiag by Community Member
  • 2124 Views
  • 10 replies
  • 0 kudos

Audio drops on chromecast goggle TV

I've just upgraded from a gen1 chromecast to the 4K Google TV device.When casting audio from my phone to the decive I get audio drop outs around every 30seconds thar last for a fraction of a second.I have the gen1 chromecast connected to another TV a...

Philfoggs by Community Member
  • 2510 Views
  • 12 replies
  • 0 kudos

Disney+ not working on Google tv

Hi. I saw the previous post and tried all suggestions listed. This is out of the box today. I uninstalled disney. Restarted. Waited a bit. Cleared cache. No go. Any other suggestions? Internet speed is fine

Sarah6 by Community Member
  • 4910 Views
  • 12 replies
  • 1 kudos

Resolved! Ambient Mode

I am no longer able to adjust ambient mode settings for my TV devices from my Google home app. When I select the device tile and ambient mode settings a blank screen appears with no options. (See attached screenshot). This happens for both my smart T...

Screenshot_20221202-182911.png
tbuhr23 by Community Member
  • 3399 Views
  • 6 replies
  • 1 kudos

Chromecast w/ Google TV shows offline in Google Home app

Hi All,I'm having issue controlling my chromecast with Google Assistant because it is showing offline in the Google Home app. It 100% is not offline as we are still using it with the remote and I am also able to click it in the Google Home app to eit...

Screenshot_20221202-160233.png
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