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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 2519 Views
  • 16 replies
  • 2 kudos

Product setup

I just bought a chromecast from Walmart last week I have installed Google home app on my phone which run newest other devices the new chromecast I just bought I do everything I'm supposed to do follow everything head to toe and this thing says updati...

Peldojam by • Community Member
  • 857 Views
  • 3 replies
  • 0 kudos

Google tv kids profile availability list

I've been trying to setup Google tv kids profile but can't see the option.I wonder if there is a list of countries where the feature is available. This will help me troubleshoot the issue.

dimovcd by • Community Member
  • 3588 Views
  • 11 replies
  • 0 kudos

Missing live icon button on Chromecast homepage

I have a missing live icon on the top line of the homepage of Chromecast. I only have search, for you, movies, shows, apps, and library. I cannot get to the live app portion of the homepage. Everything else works on the homepage, except for no live i...

Schnob by • Community Member
  • 2496 Views
  • 8 replies
  • 0 kudos

Network information permission to Chromecast

My Chromecast keep asking for permission to access network information to Cast on Android devices۔ My phone and Chromecast are on same WiFi and still I can't see cast on Home App. Do I need to change some settings on router?

BurneyEra by • Community Member
  • 1445 Views
  • 3 replies
  • 0 kudos

Remote keeps being paired

My remote stops working with the cast, it's like it sleeps and I can't get it to wake and start working the cast unless I unplug the cast and plug it in and after reboot the remote will work again.

Chromecast with Google TV unresponsive

My Chromecast (with Google TV/4K) is a little more than a year old (just outside of warranty) and suddenly stopped working. White light on the device comes on, but there is nothing on the TV. I've tried different HDMI ports and different TVs, still n...

Ryan888 by • Community Member
  • 2714 Views
  • 12 replies
  • 1 kudos

Brand new Google TV audio lags a whole second

Hi! Just installed my seconds Google TV and this one has a horrible audio delay. Viewing anything for example Disney isn't possible due to the audio synd being off by a lot..Alla settings I've found in the TV (Philips) , Google TV and my Sonos Connec...

Thyg0d by • Community Member
  • 784 Views
  • 3 replies
  • 0 kudos

Static in action sound on chromecast

I just and installed a new Chromecast on my tv. When I use the home button or other buttons to move around in the app, there's an action sound, and in that Action Sound there's static. Has anyone else experienced this?

imswanee by • Community Member
  • 899 Views
  • 3 replies
  • 0 kudos

Stopped casting discovery+

I think its the 1st generation... its not the circle one it looks like a thumb drive...So, my chromcast in my basement stopped casting discover plus. All the other stuff I cast works fine (youtube, Disney, Hulu, Netflix etc) from all devices except d...

Seabear by • Community Member
  • 6999 Views
  • 13 replies
  • 0 kudos
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