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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 4520 Views
  • 16 replies
  • 6 kudos

Chromecast disabling my TV

At random times when I turn on my TV using either the Chromecast remote or my dedicated Toshiba remote, the television displays a black screen and neither remote will affect the television. I have to manually unplug and re-plug the dongle into the HD...

Connecting first gen chromecast

I recently found my old Chromecast and have tried connecting it via the app. I have followed all of the steps to set it up but the app can’t find my device. I have tried factory resetting it but nothing seems to be working. Is anyone able to give me ...

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Chromecast doesn't transmit SSD

Hi, I can't connect to my Chromecast. I've got my Chromcast plugged into the TV and it comes up with Chromecast front page, which is odd as I haven't given it any wifi details, also annoyingly I forgot to bring the remote controller (I'm at my in-law...

Broomster by Community Member
  • 1459 Views
  • 4 replies
  • 0 kudos

list of bug since android 12 update on CCWGTV 4k

some x265 file stutter almost impossible to watch (on android 10 it was all smooth and good)When taking out LAN cable from CCWGTV from USB type c hub and connect to WiFi installed app icon rearrangeand vice versa. When trying to connect to VPN while ...

truesarang by Community Member
  • 1288 Views
  • 3 replies
  • 0 kudos

Chromecast remote not turning on TV

Chromecast remote doesn't turn on our TV (Sony KDL-48R510C). It can turn it off though once I turn the TV on with the TV remote. Our Amazon Fire TV remote was able to turn on the TV so I know the TV is capable of doing it (but it's not plugged in rig...

py915 by Community Member
  • 1051 Views
  • 2 replies
  • 0 kudos

Chromecast remote won't enter pairing mode

Hello, I unpaired my remote and can't re-pair. New batteries, remote interacts with tv (power/volume functions) but not with Google TV, and light blinks when batteries are inserted. doesnt seem like i can factory reset either. Both the pairing mode a...

David911 by Community Member
  • 1407 Views
  • 3 replies
  • 0 kudos

Cannot Install Youtube in Chromecast

Hi, I have 3 units of chromecast. All newly bought. For one, i cannot install Youtube app. Says not available in your country. You Tube is Available in Fiji. I have restored it to factory settings again and it says the same. Can you assist what is th...

AjFiji by Community Member
  • 1243 Views
  • 3 replies
  • 0 kudos

Acessing the tv's systems

I'm wondering if it's possible to access the tv's systems with the Chrome cast remote. I want to set a sleep timer without resorting to my old remote. Thanks

DebbyS by Community Member
  • 1584 Views
  • 5 replies
  • 0 kudos

Casting my mobile screen

Touch and hold the tile of the device you want the screen to cast to in google home. How do i do this? Am trying to cast a particular app from my mobile to android tv.Am not sure if my chromecast is of 1st generationPlease help.

Swetha by Community Member
  • 1325 Views
  • 3 replies
  • 0 kudos
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