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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 2436 Views
  • 16 replies
  • 2 kudos

Does my Chromecast with Google TV support 4K 60 fps

Does my "Chromecast with Google TV" support 4K 60 fps? I just bought one for $29 at Walmart, the box and the user guide only says "Chromecast with Google TV 4K" and does NOT say 60 fps. But there is another sale for $49 and explicitly described as "C...

swong10 by • Community Member
  • 3710 Views
  • 9 replies
  • 0 kudos

No network connection when reset device

This device worked fine for over a year. The remote wasn't working so I tried resetting the device and now I'm stuck in the setup. I keep getting an error that it won't connect to the internet. It initiated a system update which stays at 0% and event...

Riechers34 by • Community Member
  • 3145 Views
  • 13 replies
  • 0 kudos

Chromecast item not available in your country

Hello there,I have just installed chrome cast for the first time. When I try to watch the BBC or ITV, it says this item is not available in your country. I am very much in the UK however. I have checked my play store account and it also says I am in ...

Sl144353 by • Community Member
  • 1794 Views
  • 7 replies
  • 0 kudos

Resolved! Send video from one TV to another TV. What are the limitations?

Hi,According to the blurb on the page (link), you can say "'Hey Google, move the video to the living room TV'" to send what's playing on one TV (say the TV in the kitchen) to the TV in the living room! That sounds super!However, I want to know whethe...

Tee_J by • Community Member
  • 1169 Views
  • 4 replies
  • 0 kudos

Resolved! Chromecast Ultra blinking orange after factory reset

I just plugged in my Chromecast Ultra (because I'm having other issues with my new Chromecast with Google TV device...), and it appears to now be unusable.I've gone through other threads here and seen recommendations to factory reset and leave it unl...

jrbedford by • Community Member
  • 2744 Views
  • 5 replies
  • 1 kudos

Resolved! Remote control TV

Hello,Can I control my TV when I am away from home through my Home app and Chromecast?I would like to simulate a présence at home by switching TV on an paying some music/movie while I am away on holidays.Thanks

Ben131313 by • Community Member
  • 1665 Views
  • 6 replies
  • 0 kudos

Chromecast gen2 won’t connect

I have changed to fiber internet and Kinetic is using a Nokia wifi device.my Chromecast will not connect to the 5Ghz high band Wi-Fi .is Chromecast Gen 2 compatible with 5Ghz high band Wi-Fi.It works on 5Ghz low band.

Rix95 by • Community Member
  • 953 Views
  • 3 replies
  • 0 kudos

Ethernet drops every time I connect VPN

I have the Chromecast TV HD model, and apart from there being no BBC iPlayer app (?!) it works well.I connect the Chromecast to the internet via the google Ethernet adapter. Everytime I go to connect to my VPN (using the standard Nord VPN app from Go...

pob1 by • Community Member
  • 1392 Views
  • 4 replies
  • 0 kudos

Unable to set up Chromecast Audio for no apparent reason

Hello,I've recently moved and when I wanted to start using my CCA, I discovered that for no apparent reason I am completely unable to either continue using it with previous settings or set it up from scratch. I have moved before, the wifi name and pa...

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