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Can’t cast from ios

Hammjw2
Community Member

Hi There - about a week ago I lost the ability to cast from my iPhone to any of the chromecasts in my house.  I reset the router, reset the chromecast, updated google home, and still can’t make it happen.  I can connect YouTube to though Verizon fios but can’t cast other apps like Disney, hbo, Pluto, etc.  I have checked to make sure the local network is allowed for all apps and it is.  Any ideas what is going on?

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hello Hammjw2,

 

Thanks for reaching out and for doing some steps beforehand — it's a big help! To cover all the bases, could you please tell us the iOS version of your iPhone? Also, is this only happening when casting from your iPhone? Please reinstall the affected apps and reboot your mobile phone. Using a different mobile device to isolate the issue might also help. 

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi there,

 

I want to make sure you're all good — how did the steps go?

 

Best,

Jennifer

Jhonleanmel
Community Specialist
Community Specialist

Hi everyone,

Just one quick final check in here since activity has slowed down. We haven't heard from you in a while so we'll be locking this thread if there is no update after 24 hours. If you have any new questions, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks,
Mel