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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 84 Views
  • 1 replies
  • 0 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 26976 Views
  • 0 replies
  • 12 kudos

Local Network issue

I’ve restarted my whole chromecast, updated my phone, updated my apps, made sure my local network access is on, and I still receive this message:Bedroom tv may be set up, but we could not communicate with it from your iPhone. Make sure that you have ...

Jake3 by Community Member
  • 1605 Views
  • 8 replies
  • 0 kudos

Resolved! Chromecast Spanglish

I just came back from Mexico. My Chromecast didn't go to Mexico with me - my android phone did though. I try watching a TV series on Pluto and some of the episode descriptions are English and some are in Spanish. The episode I wanted to watch was dub...

Duarte by Community Member
  • 1132 Views
  • 5 replies
  • 0 kudos

Why can't we sign into Chromecast anymore?

Why have you stopped allowing sign in on the older Chromecast units. I can no longer call out to Google and ask it to play music on my Chromecast without it pausing because it can't sign in. You have basically made this device useless. If I wanted to...

stemo76 by Community Member
  • 807 Views
  • 3 replies
  • 0 kudos

Chromecast with Google TV static screen

Hello. Last night my Chromcast with Google TV starting giving me a screen that looks like the attached pic? I can't get a legible screen to stay on long enough to get into settings to restart and I don't have easy physical access to the device to unp...

IMG_2713.jpeg
docgould by Community Member
  • 3607 Views
  • 3 replies
  • 0 kudos

Chromecast does not turn on with intial power

When I intially press the power button on the Chromecast remote, the TV turns on, but not the Chromecast. I have to hit the power button again to turn off the TV, then I can hit a third time for both the Chromecast and the TV to turn on. Any suggesti...

BTungate by Community Member
  • 620 Views
  • 3 replies
  • 0 kudos

Age restrictet content

When i cast from canal+ app to tv my stream is blocking age restrictet content. How to turn it off?

Salto by Community Member
  • 652 Views
  • 3 replies
  • 0 kudos

Chromecast intermittent using Dish Anywhere

I've been using my old chromecast to cast from a new Samsung tablet to an old Sony TV. It worked for weeks but now an "unknown error" message, sometimes audio works, sometimes video, sometimes nothing, rarely it works. YouTube, and Pluto TV cast fine...

Jkrutz by Community Member
  • 992 Views
  • 3 replies
  • 0 kudos
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