I purchased the Chromecast with Google TV for our clubhouse area so it can play music and show pictures in ambient mode from our business. It worked for a while but a couple of months ago it stopped working. We are able to cast YouTube music to the Chromecast but when you try to go home and to ambient mode, the music stops. I tried making the Chromecast part of a speaker group (which has worked in the past) so it would play music and show pictures but it gets stuck on the YouTube Music logo and then doesn't work at all. We purchased a new Chromecast with Google TV and the same thing is happening. I am thinking it's a software issue since it used to work. I tried my Chromcast Ultra at home and it worked fine but in our bedroom we have the Chromecast with Google TV and it did the same thing and will not play music and show ambient mode. BTW I have Youtube Premium.
Any help will be greatly appreciated!
Exact same issue, and all I can find online are other people describing the same thing and zero response from Google (big surprise there). I even found one post where the community guide suggested contacting YouTube Music support but the site was broken for both of them! This is supposed to be a paid service, right?
Did you ever resolve this?
Hey there Su3lime and RockLoi,
I apologize for the late response, and thank you for being patient! Here are the steps you would usually follow to play music during Ambient Mode:
Let me know if that works out for you both. If not, we can troubleshoot from there. I look forward to your response, and if you have any other questions or concerns for me, please let me know.