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Chromecast won't sign into Google account

MANUELsaucedo
Community Member
  • I'm on my home app. And the last part of signing in it says cannot sign sign in with the box checked use phones password 2 sign  and remember me
3 REPLIES 3

Kimy
Community Specialist
Community Specialist

Hi MANUELsaucedo,

 

Thanks for posting here in the Google Nest Community. A few questions: are you trying to set up a device? What Chromecast device do you have connected to your TV? What steps have you tried? Give the steps below a try and let me know how it goes:

 

  • Reinstall the Google Home app.
  • Try to log it in manually.
  • If it’s a Chromecast with Google TV, try to log in using the remote.
  • If it persists, try a factory reset, then set it up from scratch.

 

Thanks,

Kimy

Richcsb
Community Member

how do you sign in on a new iPhone 

Alex_S
Community Specialist
Community Specialist

Hello Richcsb,

 

Thanks for visiting the Google Nest Community.

 

Do you already have a Google Home account set up? If yes, you just need to install the Google Home app and sign in with the same email address you used when setting up your Chromecast device.


Regards,
Alex