Chromecast

[Philjui]

I bought a chromecast and connect it to our TV. I download the Disney plus and it says update so when I tried to update through the remote it won't update so I uninstall it. Then I tried to install Disney plus again and keep on saying pending. Wait for an hour still pending. Need help to fix it pls. Can't download kayo sports and Disney plus.

[JenniferV]

Hi Philjui,

Thanks for reaching out and sorry for the late response. 

Is this only happening with these specific apps? Can you download apps other than Kayo and Disney+ apps? Please reboot your Chromecast and make sure you have enough space in your storage. If the same issue persists, please reset your Chromecast and install your apps.

Let me know how it goes.

Thanks,

Jennifer

[Jeran]

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from Philjui, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran