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Chromecast

Elvis7
Community Member

Chromecast  app from phone to my android box keeps disconnecting

 

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there Elvis7,

I apologize about the late response, thank you for being patient! Were you able to fix that disconnecting issue? If not, I'd be happy to help out, since I'd be a bit annoyed if my devices kept disconnecting! Let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • What type of Chromecast do you have?
  • What is the firmware version of your Chromecast?
  • Does this issue only occur on one app, or many?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Elvis7, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran