Confused Chromecast

[PeterPerfect]

The device information of my chromecast says that it is connected to wifi, but on the TV it says ‘Check internet connection’. I can’t work out where I’m going wrong. Help!

[Jeran]

Hey there PeterPerfect,

I apologize for the late response, and thank you for being patient! Were you able to fix that internet issue? If not, I'd be happy to help you figure this out. First, go ahead and follow the troubleshooting steps listed in this article. If you run into any issues with those steps, or encounter any more errors, let me know and we can try some more troubleshooting.

I look forward to your response, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran

[Princesss]

Hi there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Muddi]

Hey PeterPerfect,

Just bumping this up to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi