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Constantly resetting to hd and stereo

Community Member

Im watching Disney plus or any other app for that matter. Watching in 4k Dolby vision with Atmos sound. I go back to sky by changing inputs as usual. Then the next day I decide to fire up Chromecast again and continue. It's not been powered off or reset but it's set istelf to 1080p resolution and I can't change it to anything else as the list is empty. So I reboot it and it all come back again.


There is something wrong with the firmware detecting changes. I have CEC disabled so it's not that. As with CEC enabled it constantly switches inputs to itself while I'm watching sky.


Lots of work to do for you but these issues need fixing big time.



Community Specialist
Community Specialist

Hey there crsnwby,

Thank you for visiting the Chromecast Community! Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if you're still having issues, I would recommend factory resetting your Chromecast devices, as well as check for any firmware updates.

If the issue persists, feel free to create a new thread, and provide as many details as possible so that others can lend a hand. Hope this helps!

Best regards,