Cromecast

[Yesssssssssss2]

I can’t find Chromecast on my iOS device. To cast

[Byteguy]

On iOS devices, you have to use the cast button inside of cast-enabled apps (like Netflix, Hulu, Google Movies, etc).

https://support.google.com/chromecast/answer/3006709?hl=en

If the app is not cast-enabled, you won't be able to cast at all.

And, of course, you have to have a Chromecast device connected to your TV for all of this to work.

[JenniferV]

Hi folks,

Thanks for helping out, Byteguy.

@eddieg87, just checking in to see if you still need help with this issue. Feel free to reply to this thread if you need further assistance. 

Thanks,

Jennifer

[eddieg87]

Hi, yes I still require assistance. Any help is appreciated.

[JenniferV · Accepted solution]

Hi eddieg87,

Thanks for getting back to us. I'd like to know more about what's happening so we can sort this thing out.

A few questions — are there any messages showing when you are trying to cast? What type of Chromecast device do you have? What is the LED light status in your Chromecast device?

Give these steps a try:

1. Make sure your phone is within 20 feet away from the Chromecast and WiFi router.

2. Make sure the Chromecast device is set up correctly.

3. Make sure your phone is connected on the same WiFi network as your Chromecast device.

4. Use a different mobile phone.

5. Reboot your Chromecast, phone, and WiFi router. 

Let me know how it goes.

Thanks,

Jennifer

[JenniferV]

Hi there,

Just checking back in — did those steps help?

Thanks,

Jennifer

[eddieg87]

Yes, thank you!

[Jeran]

Hey there eddieg87,

I'm glad to hear that those steps worked out for you! Did you have any other questions or concerns that we can address at this time?

Best regards,

Jeran

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from eddieg87, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Byteguy and Jennifer!

Best regards,
Jeran