07-12-2023 03:22 PM
I changed my internet router and was setting up all my wireless devices to work with it. I could not get my Chromecast to function, so I opened Google Home and deleted the old Chromecast profile and tried running setup again. I was met with the message in the title, found these forums and looked for a solution. It appears that I cannot perform a factory reset of the device as its profile no longer exists in Google Home.
Help?
07-12-2023 03:40 PM
07-12-2023 03:55 PM
The button was so small I didn't notice it until I removed the Chromecast dongle from the TV. Thanks.
07-12-2023 03:58 PM
Hi @Vasco
It is well hidden! 😉
Glad you found it to get your Chromecast up and running again. 🤗
07-13-2023 05:51 AM
07-15-2023 02:58 AM
All good, thanks.
RXShorty gave me exactly what I needed.
07-15-2023 07:00 AM
Hi Vasco,
I'm glad that you're able to work this out. As we've got our resolution here, I'm going to mark this one as resolved and will be closing this thread after. Should you have other questions or concerns, you know where to find us. We’d be more than happy to assist you.
Cheers,
Alex