cancel
Showing results for 
Search instead for 
Did you mean: 

Ethernet connection not working on Chromecast with Google TV

JoabbBalindo
Community Member

I can't get ethernet connection working on my Chromecast with Google TV. 

* I'm using an HP Usb C minidock (https://www.hp.com/nl-nl/shop/product.aspx?id=1PM64AA&opt=AC3&sel=ACC)

* This minidock is working on my laptop. Ethernet connection on my laptop via this minidock is no problem.

* My ethernetcable is fine. If i connect the cable directly to my laptop I get instant ethernet connection.

* I've tried reïnstalling my Chromecast with ethernetcable connected.

There is just no ethernet connection, only Wifi. Hope you can help, do you have any suggestions?

1 Recommended Answer

Ashepherdson
Platinum Product Expert
Platinum Product Expert

So I dont own that speicifc hub and had to look up the specs, but I suspect that its the power that is casuing issues.  You need at least a 45 W power supply for the Chromecast with Google TV, and that dock uses Max 15 W, so if you are using the original AC adapter, then it may be underpowered , especially if you have anything else plugged into it.  The minidock is capable of supporting up to a 90 W power adapter, (https://support.hp.com/ca-en/document/c05763121), again this is just supposition.  

Here is my source article :

https://gizmodo.com/how-to-use-a-usb-c-hub-to-upgrade-your-chromecast-with-1846644326

 

View Recommended Answer in original post

3 REPLIES 3

Ashepherdson
Platinum Product Expert
Platinum Product Expert

So I dont own that speicifc hub and had to look up the specs, but I suspect that its the power that is casuing issues.  You need at least a 45 W power supply for the Chromecast with Google TV, and that dock uses Max 15 W, so if you are using the original AC adapter, then it may be underpowered , especially if you have anything else plugged into it.  The minidock is capable of supporting up to a 90 W power adapter, (https://support.hp.com/ca-en/document/c05763121), again this is just supposition.  

Here is my source article :

https://gizmodo.com/how-to-use-a-usb-c-hub-to-upgrade-your-chromecast-with-1846644326

 

Thanks for your reply! So if this is true, I need to buy an other hub unfortunately.

Jeran
Community Specialist
Community Specialist

Hey there!

It looks like Ashepherdson was able to answer JoabbBalindo's question, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Ashepherdson!

Best regards,
Jeran