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Ethernet drops every time I connect VPN

pob1
Community Member

I have the Chromecast TV HD model, and apart from there being no BBC iPlayer app (?!) it works well.

I connect the Chromecast to the internet via the google Ethernet adapter. Everytime I go to connect to my VPN (using the standard Nord VPN app from Google Play Store), the ethernet connection drops. Most of the time I have to reboot the Chromecast to reconnect as the Ethernet option disappears from the network settings. Sometimes it is stlll there and I can reconnect to ethernet by unplugging and replugging in the ethernet cord.

Anyone else experiencing this issue, or is there a workaround to get VPN working over ethernet?

4 REPLIES 4

truesarang
Community Member

It's not just you it's broken after android 12 update even 4k model does do same thing Ethernet connection drop

Jeran
Community Specialist
Community Specialist

Hey there pob1,

I'm sorry to hear that your Chromecast is having issues with Ethernet! I can imagine this issue is pretty frustrating, so I'd be happy to help you out. The first thing I would do is check for updates to the Chromecast device, since there was a recent bug-fix update that went out. Then, if I would reboot the Chromecast after you do so, to clear out any cached data in the memory that could be affecting the Chromecast prior to the update.


I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there pob1,

Do you have any more questions or need any additional help? 

Thank you,
Jeran

Jeran
Community Specialist
Community Specialist

Hey pob1,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran