Failing to communicate

[Jacey09]

The wifi is failing to communicate with the chromecast

[Jeran]

Hey there Jacey09,

I'm sorry to hear your Chromecast is having some connection issues, I know those can be a pain to deal with. I'd be happy to help out, let me just ask you some questions first:

• When did this start happening?
• What troubleshooting steps have you tried?
• Are you using the recommended router settings?

I would also recommend that you check out this article on common Chromecast connection issues, because that solves a lot of cases we have of this particular issue.

I hope that helps! If you had any other questions or concerns, please let me know.

Best regards,

Jeran

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,

Jeran

[Jeran]

Hey there!

We haven't heard back from Jacey09, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,

Jeran