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Google Assistant/Google Search only search for youtube results

SirDaniel
Community Member

Hello,

Like 7 days ago my Chromecast 4K receive and update and I thought it was a normal update, however, now when I want to search for a movie or series, the Google assistant only gives me results of YouTube videos and does not suggest me where to watch it or anything, also, before, when I pressed the google assistant button in the remote control, and say "open playstore" it opened the app, as well as if I said "open Netflix" or "open HBO Max" it opened them, however now it does not do that, it still only shows YouTube results.

I did a factory reset and still the same, also within the "searchable apps" section does not appear any, as it does not allow me to search within my apps.

I tried everything:
-Factory reset
-Activating the services inside "my services".
-Uninstalling application updates and restarting
-Putting another google account inside the device
-Trying another remote control

Device info: Chromecast 4K with GoogleTV

SO version: STTK.230808.004.10714782

Android 12 with September 1st security patch

 

Any suggestions ?

Thanks in advance

1 Recommended Answer

SirDaniel
Community Member

UPDATE: I had set the chromecast language to spanish chile (country where I live) which I had to change to spanish united states, after that I restarted and the option to configure the google assistant appeared and everything went back to normal.
In summary to those who have this problem, try changing the language and / or region.

View Recommended Answer in original post

3 REPLIES 3

lazybone
Community Member

same here...

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SirDaniel
Community Member

UPDATE: I had set the chromecast language to spanish chile (country where I live) which I had to change to spanish united states, after that I restarted and the option to configure the google assistant appeared and everything went back to normal.
In summary to those who have this problem, try changing the language and / or region.

Alex_S
Community Specialist
Community Specialist

Hi everyone,

 

We’re glad to hear that this has been sorted out, SirDaniel. Thanks for sharing the resolution you found. Let me know if there’s anything else I can help you with.

 

lazybone, try changing the workaround shared here and let me know how it goes. 


Regards,
Alex