10-29-2023 09:27 PM
Hello,
Like 7 days ago my Chromecast 4K receive and update and I thought it was a normal update, however, now when I want to search for a movie or series, the Google assistant only gives me results of YouTube videos and does not suggest me where to watch it or anything, also, before, when I pressed the google assistant button in the remote control, and say "open playstore" it opened the app, as well as if I said "open Netflix" or "open HBO Max" it opened them, however now it does not do that, it still only shows YouTube results.
I did a factory reset and still the same, also within the "searchable apps" section does not appear any, as it does not allow me to search within my apps.
I tried everything:
-Factory reset
-Activating the services inside "my services".
-Uninstalling application updates and restarting
-Putting another google account inside the device
-Trying another remote control
Device info: Chromecast 4K with GoogleTV
SO version: STTK.230808.004.10714782
Android 12 with September 1st security patch
Any suggestions ?
Thanks in advance
Answered! Go to the Recommended Answer.
10-30-2023 09:15 PM
UPDATE: I had set the chromecast language to spanish chile (country where I live) which I had to change to spanish united states, after that I restarted and the option to configure the google assistant appeared and everything went back to normal.
In summary to those who have this problem, try changing the language and / or region.
10-30-2023 04:04 PM
same here...
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10-30-2023 09:15 PM
UPDATE: I had set the chromecast language to spanish chile (country where I live) which I had to change to spanish united states, after that I restarted and the option to configure the google assistant appeared and everything went back to normal.
In summary to those who have this problem, try changing the language and / or region.
11-01-2023 06:37 AM
Hi everyone,
We’re glad to hear that this has been sorted out, SirDaniel. Thanks for sharing the resolution you found. Let me know if there’s anything else I can help you with.
lazybone, try changing the workaround shared here and let me know how it goes.
Regards,
Alex