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Google TV 4g

800lbs
Community Member

My remote is not working... 

Can Not get past the Langue part.. 

Remote light is on... but nothing is happening...

I rebooted 10 times...

Am I doing something wrong???

Or did I just get RIPPED OFF!!!

 

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

Try these steps:

  1. Remove the batteries from the remote.
  2. Test the batteries in another device to make sure they're good.
  3. Hold the home button on the remote down and re-insert batteries while holding the button down. 
  4. The remote should be detected on the right side of the screen.

In most cases, your remote will pair automatically after you insert the batteries. If it doesn’t, follow the steps on the TV screen, or press and hold the Back and Home buttons on the remote for 3 seconds.

JenniferV
Community Specialist
Community Specialist

Hey there,

 

I appreciate your help, davidking!

 

800lbs, we hope that helps. Feel free to reach back should you still need help.

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello 800lbs,

 

It's us again. We want to check if you still have questions and concerns. Let us know if you do.

 

Best,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi 800lbs,

 

Just checking in to make sure that you've seen our response. Please let us know if you still need help or if you have other questions or concerns as we will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer