When on Google TV, the main menu will not verify my HBO, SHOWTIME that I have subscriptions through my cable provider.
Does not allow me to go further after "Can't verify your Subscription" dialogue box.
Been trying for days...
Help! Thank you.
Thanks for the reply.
I believe I have tried that.
I have tried platforms sign-in on multiple devices.
Tried emailing Google One who directs me to YouTube TV.
Google TV does not give me the option to sign in with Cable Provider.
HBO, Showtime, AMC, will not recognize allow me to sign in.
Thanks so much for checking. Very nice of you.
No, I have been given nothing else to work with, tho I continue to try.
If i sign in thru HBO MAX or SHOWTIME it still does not let me sign in on the Google TV screen on my Samsung television.
When I sign in thru PlayStore, the only option besides "this device" on the pull down menu is "Android TV.
That does not work either.
I appreciate your effort to help.
Thanks for lending a hand, JillG and Jeran.
Wmt, I'm sorry to hear that you're still having trouble signing in to HBO Max and Showtime on your Chromecast with Google TV (4k). Could you please try to reboot your Chromecast with Google (4k) and plug it in on a different HDMI port on your TV? Also, try to clear cache and data the affected apps and reinstall it.
If the issue persists, please reset your Chromecast device. You might also want to reach out to HBO Max or Showtime for further help.
Let us know how it goes.
Just checking in to make sure that you've seen my response. Please let me know if you still need help or if you have other questions or concerns as I will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.