Google TV Remote Issues

[CarinaBeeX]

I have 2 Google TVs that I use to watch TV.  I also have an iPhone.  I can pair my iPhone to be used as a remote for both TVs, but every few minutes the TV stops playing and presents the pairing code again, even though the phone doesn't seem to have unpaired as a remote.  Both of my TVs are doing this.  Is there a fix stop this from happening every 5-10 minutes?

[JenniferV]

Hi CarinaBeeX,

Thanks for reaching out to the Chromecast Community forum!

To confirm, do you have a separate Chromecast with Google TV device that is plugged in on your TV, or your TV has a built-in Google TV? When did the issue start? Have you tried to unpair your phone and re-pair it?

I'll look forward to your response.

Best,

Jennifer

[JenniferV]

Hello there,

It's me again. How's it going? Did you manage to get your device working?

Thanks,

Jennifer

[JenniferV]

Hey CarinaBeeX,

Just checking in to make sure that you've seen my response. Please let me know if you still need help or if you have other questions or concerns as I will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer