Google TV stuck on loading screen

[Alextm]

Google tv is stuck on some loading (I think) screen after randomly coming on. It's a rectangle with Google colours rotating around it. Left it for 30min, have tried unplugging and plugging back in but just comes straight to that screen again. Have tried hard resting with the button but does not start blinking/change. Any help would be appreciated 

[GarrettDS]

Hey there, 

I'm so sorry to hear about the issues you're having with your device, I understand it's frustrating when you're just trying to enjoy yourself, but I'm happy to help. 

I would suggest doing a Factory Reset on your device to see if that helps it to work for you. 

Please let me know if you have any further questions. 

Best regards, 

Garrett DS

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from Alextm, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Garrett!

Best regards,
Jeran