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Google TV used to connect to internet but not anymore

gaurang2489
Community Member

Hello,

My Google TV chromecast worked fine until now when it just won't connect to the internet. I factory reset and now after searching the available networks and trying to connect, it gives "Cannot reach internet". I even tried a different router. I have tried all the steps in the forums including checking for any router updates. All my other devices are able to connect to the internet fine. Nothing has changed in terms of distance to the router, the passwords etc.

I use wireless network and I am not willing to invest in an ethernet hub just to troubleshoot this chromecast.

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there gaurang2489,

These types of networking issues can be pretty tricky, so I'd be happy to help you look into this. If you haven't already, go ahead and follow the steps listed in this article. Afterwards, if the problem still persists, go ahead and try the steps in this article as well.


I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there gaurang2489,

Do you have any more questions that I can address? 

Thank you,
Jeran

Jeran
Community Specialist
Community Specialist

Hey gaurang2489,

Do you have any more questions? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran