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Google chromecast remote light slow pluse

Jurrassicparkqu
Community Member

My chromecast all of a sudden stopped working the controller would not connect we have tried replacing batteries factory reset and basically every trick in the book, since factory resetting the entire device I am no longer able to find my chromecast via my phone or even connect it back onto the TV

 

 

If someone can HELP it'd be amazing been at this for about 5 hours!!!!!

 

4 REPLIES 4

Byteguy
Gold Product Expert
Gold Product Expert

Is it a slow-white pulse?  If so, that means the Chromecast device thinks it needs to be setup again

https://support.google.com/chromecast/answer/6291385

Normally, just pulling the power, waiting 10 seconds, and then restoring the power works for that (I have a Chromecast Audio that does that to me about once a week now).

But, if not, you should just be able to go through the setup steps again.  And, if you did a factory reset you definitely need to go through the setup steps again:

https://support.google.com/chromecast/topic/7215248

 

Jeran
Community Specialist
Community Specialist

Thank you for helping out on this thread, Byteguy!

Hey there Jurrassicparkqu,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey Jurrassicparkqu,

Do you have any more questions that we can address? 

Thank you,
Jeran

Princesss
Community Specialist
Community Specialist

Hey there,

 

Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

 

Best,

Princess