03-22-2023 06:08 PM
My chromecast all of a sudden stopped working the controller would not connect we have tried replacing batteries factory reset and basically every trick in the book, since factory resetting the entire device I am no longer able to find my chromecast via my phone or even connect it back onto the TV
If someone can HELP it'd be amazing been at this for about 5 hours!!!!!
03-24-2023 08:55 AM
Is it a slow-white pulse? If so, that means the Chromecast device thinks it needs to be setup again
https://support.google.com/chromecast/answer/6291385
Normally, just pulling the power, waiting 10 seconds, and then restoring the power works for that (I have a Chromecast Audio that does that to me about once a week now).
But, if not, you should just be able to go through the setup steps again. And, if you did a factory reset you definitely need to go through the setup steps again:
https://support.google.com/chromecast/topic/7215248
03-28-2023 10:44 AM
Thank you for helping out on this thread, Byteguy!
Hey there Jurrassicparkqu,
I'm just checking up on this thread, do you have any more questions or need any additional help?
Best regards,
Jeran
03-31-2023 10:49 AM
Hey Jurrassicparkqu,
Do you have any more questions that we can address?
Thank you,
Jeran
04-01-2023 11:44 AM
Hey there,
Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Best,
Princess