Google photos in 4k

[rufus]

I'm using chromecast to view my photos. 

I got a 4k TV and I am really disappointed on how the photos look at this great screen. 

I recently learned that the 4k photos i have stored at Google photos are downscaled to 720p when using a Chromecast. They are then upscaled by the TV to their original 4k resolution and therefore looks like crap. 

What is the reason for this 720p? The TV is the biggest and most high resolution monitor in most homes. The Chromecast can handle 4k video at 60 fps but not a single 4k photo from google photos, not even in full HD. This makes absolutely no sense to me. 

I know this has been asked for many times. But the year is 2022. Please tell me there is a solution ready for launch. 

[JenniferV]

Hi rufus,

Thanks for reaching out. Let's sort this out. 

Quick questions: When viewing your Google Photos, are you casting it from the app or you're mirroring your phone to your TV? Also, are these photos on a slide when viewing it?

I'll look forward to your response.

Thanks,

Jennifer

[JenniferV]

Hi there,

It's me again. I wanted to check back in to see if you still need help. Feel free to let me know if you do.

Thanks,

Jennifer

[rufus]

Sorry for late reply. 
I have tried to cast from phone and PC (not screen mirroring). Photos show in full screen but it is not a slideshow. 
Most of the time i use the ambient mode to get a random slideshow of selected albums. Really love this function but its a shame the quality is so bad.  
I have spent too muck time on this trying to figure out what is wrong. Then I found the information that pictures on Chromecast have a size limitation on 720p. I just can´t understand why. 

"Note: Images have a display size limitation of 720p (1280x720). Images should be optimized to 1280x720 or less to avoid scaling down on the receiver device." 

[Jeran]

Hey there rufus,

I totally understand where you are coming from here. If you have the time, would you be able to submit feedback via Google Home to let Google know that you'd like to see the option for higher resolutions in the future? While Google won't respond directly back to you, it is the best way to ask for specific features or to let Google know about bugs.

I'm sorry we couldn't have been more help, but if you have any other questions or concerns, please let us know.

Best regards,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from rufus, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran