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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 1222 Views
  • 15 replies
  • 1 kudos

Google tv 4k hdr 60hz issue

I am having an issue with my setup. I was able to set 4k 60hz but not hdr or dolby vision. It says it is only available in 30hz. I know i have the correct hardware. Hdmi is a 60hz 8k cable running through pioneer vsx-834 receiver. I had apple tv conn...

chumchum08 by • Community Member
  • 8621 Views
  • 14 replies
  • 1 kudos

Chromecast ultra is not connected to WIFI after set up in Google Home

Hi i have recently changed the wifi network and re-set up the chromecast ultra on my TV. After the set up on Google Home, it keeps saying that the device is disconnected from wifi. The chromecast is literally just 10cm away from the router. I have tr...

alicealice by • Community Member
  • 1126 Views
  • 5 replies
  • 1 kudos

Remote jumps too many items

I have the new Chromecast TV device. The remote would jump. Many items at a time doesn't seem to matter what app you're in. You click it once to go One direction and it might go five or six at a time. Very frustrating. Thought it was the remote, boug...

Tkarez by • Community Member
  • 2470 Views
  • 3 replies
  • 1 kudos

Chrome cast not working with Facebook app

HiAny solution please on how to connect facebook to chromecast please. I have it on my iphone but the facebook video does not have the chromecast icon on the top right corner of the screen. All other apps are working fine with the chromecast and Face...

GemmieB by • Community Member
  • 4352 Views
  • 6 replies
  • 0 kudos

Can Chromecast from Spotify but not Tunein.

Hi! Borrowing a friends house and I can cast to Chromecast enabled speakers from Spotify but not from Tune in. I have followed all the troubleshooting tips, and everything is set correctly. Turned off and on the WiFi settings and the Local Area Netwo...

Hope59 by • Community Member
  • 784 Views
  • 3 replies
  • 0 kudos

Resolved! New Interface updated... then reverted back?

My Google TV interface was updated this past weekend for a brief moment, then reverted back. I was able to use the new interface (which is marvelous!) until I restarted my device and everything reverted back. I checked for updates but was told all up...

zipfhaus by • Community Member
  • 2021 Views
  • 4 replies
  • 1 kudos

Google remote constantly unpairing

We bought the latest Google remote/casting device. At first it was fine, now it unpairs itself all the time, sometimes numerous times a day.

Chromecast no longer showing ethernet connection, only wifi

I have a Samsung TV connected via ethernet to my chromecast until today. Chromcast no longer sees the ethernet option, only wifi. I have reset the modem, the chromecast but still no avail. Now my Samsung says the ethernet cable is not connected.When ...

harris128 by • Community Member
  • 791 Views
  • 3 replies
  • 0 kudos
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