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How do I apply my Neflix voucher when Netflix email is different than Gmail address?

Flyboy
Community Member

I purchased the Chromecast/6 mo. Netflix bundle and I have an existing Netflix account where my Netflix account email is different than my Gmail address associated with my Google Home account. 

During setup I received the email to redeem my 6-month Netflix voucher with a button to redeem it but I fear that it will redeem it to a Netflix account associated with a user account associated with my Gmail address rather than my existing account.

How can I ensure that the voucher funds get added to my existing Netflix account instead?

Thanks!

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there Flyboy,

I apologize about the late response, thank you for your patience on this! Were you able to get that voucher added to the correct account, or did you have any issues with the process? 


I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Flyboy, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran