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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25771 Views
  • 0 replies
  • 11 kudos

YouTube app on Chromecast no longer supports long press on thumbnails

Using the YouTube app on my "Chromecast With Google TV" device purchased from Google October 2020:1. The long press on a YouTube thumbnail no longer brings up the menu to select "not interested", "go to channel", etc. Long press now only selects and ...

PatrickB by • Community Member
  • 703 Views
  • 3 replies
  • 0 kudos

chromecast with TV 4k stuck at 720p

My TV has been working in 4k from a raspberry PI4 and fire TV for a while now but thought I'd get a 4k Google TV stick to blend in with my Google nest's I've plugged it in to the same HDMI port but I'm not stuck at 720p in YouTube, netflix and prime ...

jonny190 by • Community Member
  • 1976 Views
  • 4 replies
  • 0 kudos

Factory reset chromecast

Hello. How do i FACTORY RESET my chromecast ? I'm disabled - i cannot go behind my TV or get on the ground etc. i do not know which VERSION I've got of chromecast- Ive had a person in earlier today to set up a new modem, but they've gone & now I find...

gordonisnz by • Community Member
  • 3621 Views
  • 10 replies
  • 1 kudos

CcwGTV "For You" Unable to Load- Retry

I waited a few months to see if the issue would resolve itself as things sometimes do. I also found several similar posts but the solutions have not helped. I have CcwGTV HD. It's updated. Apps are updated. The "For You" section used to show things I...

Resolved! Cannot cast from phone but pc is good

I recently changed routers, and I set the SSID and password the same as the old one. Now I cannot cast from my phone to the chromecast, but it works flawlessly on pc (as it did before). Any help would be appreciated.

Zieneth by • Community Member
  • 1437 Views
  • 7 replies
  • 0 kudos

chomecast device: problem when login to the google acccount

I am trying to install the Virgin Plus TV app through a chromecast device.I am able to login to my google account providing my username and password.I an then prompt to to go through 'I am not a robot' phase .I am presented with a grid of a few pictu...

LAN YES / WAN NO

My White Chromecast 4K (plugged into an HDMI port on my Roku TV) connects to my WiFi LAN good and reports a strong signal, but reports there is no internet access here. My router sees the connected device and reports a strong connection. When I reboo...

goodbot by • Community Member
  • 435 Views
  • 2 replies
  • 0 kudos

Chrome won’t connect to my Wi-Fi

My chrome cast is probably very old. It worked fine with the previous Wi-Fi, but we’ve moved house 3 years ago. I’ve not used it since then, but now I want to use it again, it still retains in its memory the old Wi-Fi router & the old name. The scree...

Gidu by • Community Member
  • 905 Views
  • 4 replies
  • 0 kudos
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