How to factory reset chrome cast 4

[Hadisoedarsono]

I bought a Chromecast 4 dongle online . Seller said it's brand new. But turns out it's been registered to a facebook account. Since obviously I don't have password for this FB account I can't log in into it. Someone please help how I can overcome this?

[Cathal_S · Accepted solution]

Hi Hadisoedarsono,

Chromecast devices all require Google accounts to be used and not Facebook.

You can follow the instructions linked below and factory reset a Chromecast and then they can be set up as a new device.

Factory reset:

https://support.google.com/chromecast/answer/6254654 

[JenniferV]

Hey folks,

Thanks for the help, Cathal_S.

Hadisoedarsono, hope that helps. Feel free to reach back if you still need assistance.

Thanks,

Jennifer

[JenniferV]

Hi Hadisoedarsono,

It's me again. I wanted to check if you still need help. Feel free to let me know if you do.

Thanks,

Jennifer

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran