04-08-2022 11:18 AM
04-13-2022 04:21 PM
Hi GaryWighton,
Thanks for posting. Let’s sort this out.
Quick questions: What type of Chromecast device do you have? Is this only happening when downloading that specific app? Please reboot your Chromecast device. If the same issue persists, please perform a factory reset in your Chromecast.
Keep me posted.
Thanks,
Jennifer
04-16-2022 05:39 PM
Hi there,
I wanted to check back in to see if you still need help. Feel free to let me know if you do.
Thanks,
Jennifer
04-17-2022 05:41 PM
Hey GaryWighton,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer