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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 2519 Views
  • 16 replies
  • 2 kudos

Connection problem under configuration

When I try to setup my chromecast and I try to log in to wifi, the message "connection problem under configuration, lost contact with chromecast" pops up. I have tried a few times and saw something happen when I try to connect. I lost my connection t...

Simen2360 by Community Member
  • 804 Views
  • 3 replies
  • 0 kudos

Plex app on Google TV

Do we have to pay for the Plex pass in order for Google TV to support the app? I was trying to get my free version of Plex going in the Google TV with Chromecast, but could not seem to sign on/link.

Dicey by Community Member
  • 1522 Views
  • 3 replies
  • 0 kudos

Chromecast with Google TV

My Chromecast with Google TV does not provide a HD picture. The menu pages appear to be OK but the streaming content is definitely low-res. I confirmed that it is the Chromecast device by switching it out with one from another room. The problem follo...

Bill-G by Community Member
  • 636 Views
  • 2 replies
  • 0 kudos

Not able to download any more apps on Chromecast Google TV.

I can’t add any more apps with Chromecast on one of my TVs. I have Chromecast on two TVs and only one is having the issue. They both have the same space available. The See all button at the end of after all Your Apps is missing and when I try to add ...

Something went wrong

Help  I gave RESET ALL my phone settings, reset and erased all my phone and iPad. I have disconnected and reconnected chrome and Wi-Fi and still get this message. please help!

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bebi876 by Community Member
  • 767 Views
  • 2 replies
  • 0 kudos

Chromecast refund

hello google teamtoday i bought google chromecast from offline store but now i have to return google chromecast please return it

Avinash1 by Community Member
  • 771 Views
  • 3 replies
  • 0 kudos

phone can't find chromecast

my chromecast was working properly before. since yesterday my phone can't find it. there is no change on the wifi setting. i have unplugged, restarted and rebooted but kept getting the same message saying the device was connected but system cannot fi...

JC412 by Community Member
  • 7994 Views
  • 14 replies
  • 0 kudos

Chromecast Google TV 4K voice remote draining batteries

I need a replacement for my Google Chromecast 4K with Google TV. I have to buy a new set of batteries (now every 10 days).Already contacted support 10 days ago (Inquiry: Case ID [6-5561000034617]) and this is what we did:We did factory reset for: - T...

OmarPerez by Community Member
  • 1238 Views
  • 6 replies
  • 1 kudos

Locking chrome cast

I have an external chrome cast with my Samsung tv that I cast from google slides. 1) Is there a way to block others from casting to that tv2) my chromebook is set to loop and never sleep, but the chrome cast allows it to sleep and shows picturesHELP!...

dietzbear by Community Member
  • 2363 Views
  • 3 replies
  • 0 kudos
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