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I’m unable to download and install apps. I also see no apps under the headers. I get an error

GrantBurchell
Community Member

The error I receive when I try to search apps is something went wrong please try again later 

1 REPLY 1

Kimy
Community Specialist
Community Specialist

Hi GrantBurchell,

 

Thanks for posting here in the Google Nest Community. I’m assuming that you’re using a Chromecast with Google TV. It can be a network-related issue. Try to disconnect your Chromecast device from Wi-Fi and connect it to a different network. You can try your phone’s mobile hotspot if there’s no other network available. If it persists, try a factory reset for a full clean-up, then set it up from scratch.

 

Let us know how it goes.

 

Thanks,

Kimy