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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 4930 Views
  • 16 replies
  • 6 kudos

My chrome cast is automatically mute

Dear G I dont know what's wrong with my chrome cast.at first the sound on my chrome cast was fineThen a few months ago something strange started to happensuddenly when we watched YouTube on the TV that had chrome cast we lost the sound.Previously we ...

Resolved! Updates Blocked

Hello,I am the tech coordinator of a school that uses Chromecast in our classrooms. I recently tried to install a new device and it got as far as the update and it dropped connection. I was able to take it home and update it and get it working in the...

Resolved! Recording programs

How do I record a program while watching it? And how do I set a series to record?

Robertto by • Community Member
  • 2077 Views
  • 1 replies
  • 0 kudos

3rd Generation Chromecast

Hi, I am hoping someone could please help provide me with the steps to change the energy saving options on a 3rd Generation Chromecast. My Samsung tv keeps turning off after a period of time and it didn’t do this prior to installing the Chromecast. T...

John39 by • Community Member
  • 892 Views
  • 1 replies
  • 0 kudos

Resolved! Google Chromecast

When I use the Chrome Tv, it clearly holds programs in memory so when you go back to them later, they are still running and come up very fast. The problem with that is in my case, Sling TV froze up at the program guide. I couldn't exit the program. S...

Resolved! Casting from chrome causing backwards and forwards issues

Hi all, I have an unusual problem which I thought would be fixed by getting fibre installed, it did not.All normal streaming sites work with no drama but when I stream directly from chrome the video will bounce backwards and forwards whenever it want...

Huntsman by • Community Member
  • 3870 Views
  • 3 replies
  • 0 kudos

Chromecast Remote Right Button Stopped Working

Just bought a Chromecast from an authorized dealer (Elgiganten) a couple of months ago, and the right-click button on the remote stopped working today. I can't fill out the warranty form because my country (Denmark) is not listed there. How can I ask...

Adding device in google home app saying “something went wrong”

I have found several similar topics here, but none of them got true solution to fix the issue.I tried to add the google chrome/google tv in my google home app. Everything went through very smooth until very last step. TV has been showing “connected, ...

CherieCao by • Community Member
  • 7173 Views
  • 6 replies
  • 1 kudos

Resolved! First Gen Chromecast Setup

Is it in any way possible anymore to re setup a first gen Chromecast? The device was working perfectly fine but I changed wireless networks and now it will come up on tv but can’t be found in the google home app. tried connecting to its hotspot, stil...

Bizambish by • Community Member
  • 1810 Views
  • 2 replies
  • 0 kudos

Resolved! Chromecast not connecting to wifi

I’ve tried everything to connect my Chromecast to wifi and it’s telling me no every time. I even tried connecting it with another tv and still to no avail.

DMarie254 by • Community Member
  • 1915 Views
  • 3 replies
  • 1 kudos
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