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I cannot get Chromecast to work for the life of me

Leenshan4eva
Community Member

Could someone please help me figure out how to connect the first generation Chromecast with my Wi-Fi I see it on my phone under the Wi-Fi but it will not connect it's saying can I there and no connection and right now I do not have my internet set up cuz I'm in the process of moving and I just want to watch TV I already have Netflix and I'm trying to learn how to jailbreak this thing or something just so I can watch some movies tonight cuz someone please help me I think you so much seriously God bless and I hope it's somebody knows what I can do to set this thing up thank you again

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Leenshan4eva,

I apologize about the late response, thank you for your patience! Were you able to get that Chromecast connected? If not, I'd be happy to help out, let me just ask you some questions:

  • What color is the LED light on the Chromecast?
  • Are you trying to connect to a 2.4GHz network or a 5GHz network?
  • Have you already performed a factory reset

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Leenshan4eva, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran