01-15-2022 07:57 PM
I had Disney+ before but I ran into a problem and had to uninstall it. Now when I try to reinstall Disney+, it is no longer searchable in the playstore. I also did copy the apk from my phone then have it transferred to my chromecast and try to install it. It said that "App is not installed" instead.
I'm using a VPN in connecting to the US playstore to download Disney+.
Answered! Go to the Recommended Answer.
03-01-2022 10:33 AM
Hey there Gurbs07,
I'm really sorry for the delayed response on this, but if you are still running into this error, here is what I would suggest you try:
Let me know if you are still running into issues after that, then we can look a bit deeper into the issue.
Best regards,
Jeran
01-16-2022 05:01 AM
As you probably have guessed, the VPN is your issue. For copyright purposes your location needs to be verified in order to use Disney+.
01-23-2022 07:05 PM
My phone uses vpn and I can watch on Disney+. It's only my chromecast thats having problem redownloading Disney+
01-22-2022 12:03 PM
Hi folks,
Thanks for answering, kiltguy2112. I appreciate it.
@Gurbs07, just checking in if you still need help. Please let us know if you have any other questions or concerns.
Thanks,
Jennifer
01-23-2022 06:57 PM
Disney+ is now showing in the playstore but it displayed an error saying "Your device isnt compatible with this version". My chromecast is up-to-date.
03-01-2022 10:33 AM
Hey there Gurbs07,
I'm really sorry for the delayed response on this, but if you are still running into this error, here is what I would suggest you try:
Let me know if you are still running into issues after that, then we can look a bit deeper into the issue.
Best regards,
Jeran
03-04-2022 10:51 AM
Hey there,
Did you have any more questions or need any additional help?
Thank you,
Jeran
03-04-2022 03:19 PM
My issue has been resolved. You can close this one. Thanks
03-09-2022 10:58 AM
I am glad to hear that! If you run into any more issues in the future, feel free to create a new thread.
Thank you for your help on this, kiltguy2112 and Jennifer!
Best regards,
Jeran