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Issues with Dolby vision and HDR

Cappy
Community Member

Currently facing the issue where HDR content doesnt show as hdr when Dolby Vision is enabled in Standard mode. It does however work when it's in low latency mode (presumably because it decodes the Dv to HDR). 

1 REPLY 1

Kimy
Community Specialist
Community Specialist

Hi Cappy,

 

Thanks for posting here in the Google Nest Community. Is this happening to all contents in all apps? What steps have you tried? If this is isolated to one or two apps, try to troubleshoot the apps by clearing the cache and data. Check if there’s an update or reinstall the affected apps. Also, ensure that your Chromecast device is up-to-date, or you can do a full clean-up by performing a factory reset and setting it up from scratch to remove any corrupted files or data. Let us know how it goes.

 

Thanks,

Kimy